Frequently Asked Questions

Do I Need an Account to Place an Order?

Having an account is not essential as you can select Checkout as Guest to complete an order without logging in. Any orders placed as a guest require you to manually enter your address and payment information and will not be saved for future reference.

To speed up any future orders you can create an account which allows you to save your address details and store credit cards securely. Creating an account can be done as you checkout by selecting New Customer or Sign Up on the mobile site. You can also create an account at the link below:

Sign Up & Login

What Shipping Methods Are Available?

Buying from this site include Free Worldwide Shipping, estimated delivery time is 7 – 35 business days.

How Long Will it Take To Get My Package?

7-35 days.

Return and Refund Policy

We accept the return of items up to 30 days from the item’s arrival to the customer. Some products are eligible for 365 days returns, as described on the eligible product’s page.

The shipping costs of the item back to our warehouses will be paid by the customer.

We will refund fully, undamaged products in their original packaging.

In case a customer is asking to cancel an order (before the product is shipped to him or after it’s delivered and shipped back to the warehouses), a fee 10% will be deducted from the total amount of the order due to a cancellation fee of the credit clearing company.

Help Desk & Contact

If You have queries Please Feel Free to  contact us at support@blexpress.net